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About

Credit Mediation Services Ltd.

Credit Mediation Services has handled over 3000 accounts spread over various industries relating both to consumer and businesses in the first two years of operation resulting in successful recoveries.

Our success is a result of experience blended together with ethical and professional approach that all agents are trained to follow.

Telephone Call Recording

All telephone calls are recorded so that any issues or misunderstandings can be easily resolved.

No Recovery No Fee

Commissions are charged only on amounts recovered. Rates vary and are dependent on various factors such as age of debt.

Dispute Handling

Our agents have been trained to resolve disputes in the shortest time possible.

Legally Trained Agents

All agents have been trained on data protection regulations. They have the knowledge and skill to negotiate the best possible outcome in challenging situations

Skip Tracing

We have access to databases that enable us to locate debtors who have 'gone away' leaving no forwarding address.

Payment Plan Negotiation & Monitoring

We discuss payment plans that are suitable to all parties involved and monitor the whole repayment schedule.

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We have been using Credit Mediation Services Ltd for the last seven months, and their level of professionalism and expertise in the field has helped us achieve positive results in a relatively short period.

Charmaine Vella

Financial Controller | Emmanuel Delicata Winemaker Ltd

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Credit Mediation Services’s approach in handling debtors is highly professional and the recovery rate has been very satisfactory.

Andre Chetcuti

Group Head Finance | Saint James Hospital

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We have been using the services of Credit Mediation Services for the past 3 years and can honestly say that we have seen excellent management of our delinquent debt. Our processes have improved tremendously and the flexibility they offer is perfect for our type of business.

Jeremy Debono

Partner | EMD

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Credit Mediation Services’ fast and professional approach resulted in immediate increased cash flow. Their commitment and ongoing communication makes it feel as though I have my own debt collection department but without the expense and headache that usually goes with it.

Philip Pullicino

Director | RMS

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Vodafone has been using Credit Mediation Services for the past 2 years and we are very happy & satisfied with their debt collection services. CMS takes care of our delinquent debt from end to end and their professional approach has yielded great results for our company.

Joseph Azzopardi

Credit Control Senior Executive | Vodafone Malta

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Credit Mediation Services have played a pivotal role with collections at GSD over the past year, they have been professional, flexible and consistent with collections. If you are looking for a boost in cash inflows, then I would definitely recommend their services, as the individuals they provide are target orientated, driven and a pleasure to work with.

Sayed Kazi

Credit Manager | GSD Marketing Ltd